Privacy Policy
Last Updated: 28 July 2026
At SilverPrem, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.silverprem.com or purchase products from us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
Full name
Email address
Mobile number
Billing address
Shipping address
Order Information
Products purchased
Order history
Transaction details
Payment status
Technical Information
IP address
Browser type
Device information
Operating system
Website usage data
Cookies and similar technologies
2. How We Use Your Information
We use your information to:
Process and fulfil your orders
Deliver products and provide order updates
Respond to customer enquiries
Process payments securely
Improve our website and customer experience
Prevent fraud and unauthorised transactions
Send promotional offers and newsletters (only where permitted or with your consent)
Comply with legal and regulatory obligations
3. Payment Security
Payments made on our website are processed through secure third-party payment service providers. We do not store your complete debit card, credit card, UPI PIN, CVV, or net banking credentials on our servers.
4. Cookies
Our website uses cookies to:
Remember your preferences
Maintain your shopping cart
Improve website performance
Analyse website traffic
Provide a better shopping experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
Shipping and courier partners
Payment service providers
Technology and website service providers
Government or legal authorities where required by law
All third parties are expected to protect your information appropriately.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet is completely secure.
7. Data Retention
We retain your information only for as long as necessary to fulfil orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
You may:
Access your personal information
Request correction of inaccurate information
Request deletion of your personal data where legally applicable
Opt out of promotional communications at any time
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.
10. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised "Last Updated" date.
12. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in India.
13. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
SilverPrem
Website: www.silverprem.com
Email: silverprem925@gmail.com
Phone: +91-8588999930