Shipping & Delivery Policy

At Silverprem, we know that every piece of jewellery carries emotion, meaning, and anticipation. That’s why we take our shipping and delivery process seriously—to ensure your chosen piece reaches you safely, securely, and beautifully packaged, every time.

✨ Secure & Thoughtful Packaging

Each Silverprem jewel passes through a series of meticulous quality checks before it’s ready to be sent to you. Once approved, it is carefully wrapped in a protective pouch or butter paper and cushioned with multiple layers of bubble wrap. This ensures your jewellery remains perfectly protected during transit. All items are then placed in our signature Silverprem Jewellery Box, designed to add a touch of elegance to your unboxing experience.

🚚 Shipping & Delivery Policy

At Silverprem, we know that every piece of jewellery carries emotion, meaning, and anticipation. That’s why we take our shipping and delivery process seriously—to ensure your chosen piece reaches you safely, securely, and beautifully packaged, every time.

✨ Secure & Thoughtful Packaging

Each Silverprem jewel passes through a series of meticulous quality checks before it’s ready to be sent to you. Once approved, it is carefully wrapped in a protective pouch or butter paper and cushioned with multiple layers of bubble wrap. This ensures your jewellery remains perfectly protected during transit. All items are then placed in our signature Silverprem Jewelry Box, designed to add a touch of elegance to your unboxing experience.

🚚 Trusted Delivery Partners

After your jewellery is securely packaged, your order is handed over to one of our trusted delivery partners. We work with well-established logistics providers for both domestic and international shipping to ensure timely and safe deliveries. Tracking details are shared with you via email once your order is dispatched, so you can follow its journey every step of the way.

If you ever face any issues during delivery or have questions about your shipment, our customer support team is always here to help.

Please note: If your package appears tampered with or damaged at the time of delivery, we strongly advise you to refuse the package and contact us immediately. Your safety and satisfaction are our top priority.

📦 Estimated Delivery Timelines

Domestic Orders: Typically delivered within 3 to 5 business days.
International Orders: Timelines may vary depending on the destination country and will be discussed during order confirmation or over a call with our team.
Please note that delivery dates may vary due to location-specific factors or logistical delays beyond our control.

Shipping Charges & Payment Options

📦 Domestic Shipping (India)

We offer two convenient payment options—Prepaid and Cash on Delivery (COD):

Cash on Delivery (COD) & Prepaid Orders: The shipping charge Is Free on both the conditions.

🌍 International Shipping

For our global customers, we are pleased to ship internationally using reliable delivery networks.

A flat international shipping fee of ₹2,000 is applicable on all international orders.
Cash on Delivery (COD) is not available for international shipments.
Any additional charges such as custom duties, VAT, or import taxes applicable in your country will need to be borne by the customer.
💌 Happy Unboxing Awaits

We’re as excited about your order as you are, and our goal is to make the journey from our workshop to your hands as smooth and joyful as possible. If you have any questions, need help with delivery timelines, or just want to check on your order status, feel free to reach out to our customer care team at silverprem925@gmail.com.

Thank you for choosing Silverprem—where every package is wrapped with care, and every delivery is made with love.